Unclaimed
Lance Camper
Reviews and Complaints
330K
CLAIMED LOSSES
114
TOTAL REVIEWS
84.9K
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Lance Camper Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
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We love living our life with lance camper. The camper certified four seasons but who certifies that Lance camper itself! Oh thats right I think they do ! We had one for ski season did nothing but get mold all over it so bad we couldnt even sleep in it anymore water...
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12 comments
PissedConsumer2096736
#2096736
You have to have ventilation even in very cold weather to prevent condensation. The moisture is from your breath and due to the temperature difference between the inside and outside.
EVERY camper will accumulate moisture if it's totally closed up in cold weather. We use a dehumidifyer in our rig.
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Featured
ID
Location
North Antelope Valley, California
Pros
- You get all the moisture you need
- You could probably even start a mushroom garden
Cons
- No love living life with lance
- Over priced
- No words
Loss
$50000
Preferred solution
Full refund
To find dealerships closest to us in ne tn
I never posted anything about this issue
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Bought a new truck camper (1062) at Avalon, Medina, OH on 11 Oct. Had minor problems that were fixed immediately when I returned from a 4 week trip, EXCEPT - they said my skylite in the bathroom had 3 cracks in it and they could not order the part while I was...
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ID
Location
Bellevue, Nebraska
Product
Lance Camper Rv
Pros
- Design
- Well laid out
Cons
- Poor service
- Leaks
Reason of review
Warranty issue
Loss
$500
Preferred solution
Deliver product or service ordered
New Reviewer
Do not buy a Lance product
I purchased a brand new Lance 1985. Apart from the dealer incorrectly installing a hitch and causing damage to the trailer, the trailer itself has had multiple water leaks from the toiler, the sink, and the shower, an inoperable window, a slide that binds, a possible propane leak, a faulty shower faucet, and overall flimsy materials and poor workmanship. I called Lance directly to get these items fixed as I am near them right now while traveling, and they told me it is a two month wait. So now, I have to continue to fix everything myself on my new travel trailer or stop traveling in it until they fix it. I have also tried their dealers and have the same issue. They are all several weeks out. I am flabbergasted that with Lances reputation for high quality work that I am having so many issues, and apparently no way to resolve them in a responsible time frame unless I fix them myself.
ID
Pros
- Nice layout
- Tows well
- Light weight
Cons
- Medicore workmenship
- Long wait for service
- Poor customer service
Reason of review
Warranty issue
Preferred solution
Deliver product or service ordered
New Reviewer
Do not buy a Lance product
I purchased a brand new Lance 1985. Apart from the dealer incorrectly installing a hitch and causing damage to the trailer, the trailer itself has had multiple water leaks from the toiler, the sink, and the shower, an inoperable window, a slide that binds, a possible propane leak, a faulty shower faucet, and overall flimsy materials and poor workmanship. I called Lance directly to get these items fixed as I am near them right now while traveling, and they told me it is a two month wait. So now, I have to fix everything myself on my new travel trailer or stop traveling in it until they fix it. I have also tried their dealers and have the same issue. So, unless you like working on a brand new trailer yourself before you can actually use it for the reason you paid for it, then DON'T BUY A LANCE! They may have had a good reputation in the past, but their newer products are obviously junk or they wouldn't have a 2 month backlog of repairs at their factory.
ID
Location
Los Angeles, California
New Reviewer
Do not buy Lancer Products
I purchased the Lance top of the line 11' camper..over 40k. Had a accident and have waited over 3 months for parts. Called 7 times. Told 3 times parts were being shipped.. I prepaid my order and still I have no0 parts. When I purchase a top of the line product I have a right to expect quality service..not so with Lance..stay away!!!!
ID
Cons
- Most parts long term special order
- Poor service
- Waited over 3 months for parts after accident
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
New Reviewer
My call went to message. I left message for parts department to call me back.
Is it possible to lift a 2012 **** trailer? If so is there a kit available? How much higher will it lift?
ID
Pissed
Everything,brand new 2018 Lance. All cabinets falling off screws out, hot water sucks, window screws fell out, bathroom door never worked, paid so much money for a “ quality “ trailer and it’s all falling apart. Sad and pissed.
ID
Location
Las Vegas, Nevada
New Reviewer
Truck camper problem
Crack on left front bottom corner from the slide out to the front of camper.
1 comment
ID
New Reviewer
Don't buy a lance
Where do I start the camper started falling apart from day one. Had a Jack in twice for warranty work they told me it was okay and It totally quit working .Trim around the stove falling off.Blinds falling apart outdoor shower first time I used it blew apart .All the decals are coming off .Half of the drawers do not work properly. The door lock Jam and RV lock had to be totally rebuilt never work properly from day one. They did warranty work on the charging Outlets and they still don't work. Save yourself a lot of trouble and don't buy one
ID
Location
North Antelope Valley, California
Product
Lance Camper Rv
Reason of review
Bad quality
Loss
$30000
Preferred solution
Let the company propose a solution
New Reviewer
Nobody answered for tech support
Bedroom slide will not operate.
ID
Location
Miami, Florida
New Reviewer
Customer support
There was no one to answer my phone call and I had to leave a voicemail. We will see how long it takes them to answer
1 comment
ID
Location
Kearney, Nebraska
Reason of review
Bad quality
New Reviewer
Blinds broke, furnace doesn’t work, water heater throws flames.
Within the last two years. I thought Lance campers were one of the better brands, but not any more.
ID
Location
Boise, Idaho
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Fix it with minimal cost.
New Reviewer
Memory loss
Update by user Jun 24, 2019
Work was done at Lazydays Tampa..not California. I was unhappy with service advisor at Lazydays and did not want to return for repair. That is why Lance said they would send to my home.
Original review posted by user Jun 24, 2019
I had my Lance trailer in for warranty work at Lazydays. Both doors were replaced due to warping. The screen door shade was reinstalled on the wrong door and is missing the bottom clip to secure it when pulled down. Now I am being told that I never spoke to anyone..no record of my six minute call to customer service. ID
Location
North Antelope Valley, California
Pros
- Quick resolution on first call to lance about problem
Cons
- Called to followup and they say no record of june 3rd call
Reason of review
Warranty issue
Loss
$70
Preferred solution
Deliver product or service ordered
New Reviewer
Blower motor
I just noticed that the blower for the heater is on.No heat just the blower, and I cant shut it off. It is 95 degrees outside right now.
ID
Location
Livermore, California
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Lance Camper
I have same problem on 200* ***.