On our first trip, we tried to use a/c but no cold air... only fan works...
A/C unit had to be replaced. While being on the roof, technician noticed a water puddle between fantastic fan opening an a/c unit. Trailer unit was at level. After rising it up, water evacuated in gutter but would have remained on roof otherwise.
Lance said it doesn't look like a problem to them as there was no water coming in through. Suggestion from the dealer is to have the unit off level!!! Very disappointed with Lance answer. I bought an expensive trailer thinking I would have peace of mind...
I'm not there yet and I have not made my second trip either... what is next to come?
Product or Service Mentioned: 2015 Lance Camper 1475 Rv.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
Lance Camper Pros: I love the camper overall, Design, Size.
Lance Camper Cons: Poor customer service, Leaks.