Upon purchase and towing the trailer home, we noticed a "slight drag", at the curb cut with the street, as we pulled our brand new trailer into the gas station to fuel up our tow vehicle. Being excited about the new purchase we thought nothing about it.
Upon arrival at home, I backed the trailer into our relatively flat driveway. All of a sudden I heard a grinding noise. Before leaving the street I had seriously damaged the rear stabilizer jack bar, irreparably torquing it. Once I backed the trailer onto the driveway, measurements indicated that the bar is almost 2 inches lower than anything behind the rear wheels.
As this bar is close to, but lower than the frame drag guards, of course these are going to hit anything first. DESIGNED TO FAIL: we immediately called Lance and the sales company. "This was our problem... steep diveway or any of several excuses..." We worked with the sales and service company and had a lift kit placed above the axles, problem solved but at an additional cost to us!
10% discount on labor and materials, whoohoo!
Lance DENIED all responsibility for shoddy design and workmanship. BUYER BEWARE!
Product or Service Mentioned: Lance Camper Rv.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.