Update by user Jun 24, 2019
Work was done at Lazydays Tampa..not California. I was unhappy with service advisor at Lazydays and did not want to return for repair. That is why Lance said they would send to my home.
Original review posted by user Jun 24, 2019
I had my Lance trailer in for warranty work at Lazydays. Both doors were replaced due to warping.
The screen door shade was reinstalled on the wrong door and is missing the bottom clip to secure it when pulled down. Now I am being told that I never spoke to anyone..no record of my six minute call to customer service.
Reason of review: Warranty issue.
Monetary Loss: $70.
Preferred solution: Deliver product or service ordered.
Lance Camper Pros: Quick resolution on first call to lance about problem.
Lance Camper Cons: Called to followup and they say no record of june 3rd call.
Location: 43120 Venture St, Lancaster, CA 93535